Step-by-Step: Setting Up Utilities and Updating Your Address After a Move

This guide helps new homeowners handle two essential post-move tasks: setting up utilities and updating their address. It includes practical advice, timelines, and tips to avoid common mistakes.

Moving into a new home is a major milestone—whether you're transitioning from a small apartment or navigating a large house removal, the process can feel overwhelming. While much of the focus is often on packing boxes and coordinating removalists, what comes after the move is just as important. Among the top priorities are setting up your utilities and updating your address with the right organisations.

Getting everything up and running in your new home doesn’t have to be a hassle. With a bit of planning, you can take care of the essentials and start enjoying your space sooner. Here’s what you need to know to keep things running smoothly after your move.

Why This Step Matters

It might seem obvious, but the reality is that many people get caught out by not having electricity, gas or internet when they arrive at their new home. Similarly, forgetting to update your address can lead to missed bills, delayed mail, or even lapses in important services.

Getting this part right ensures your move doesn’t drag on with ongoing issues. Whether you’ve used professional furniture removalists or handled the job with mates, sorting out these final tasks is key to feeling truly at home.

Step 1: Setting Up Electricity and Gas

The first utility you’ll likely want running as soon as you walk through the door is electricity. If your new home already has power connected, great—you may just need to switch the account into your name. If not, it’s best to call your preferred provider at least a few days before your move-in date.

Gas follows the same principle. Some homes won’t use gas, especially newer apartments or inner-city locations, but if yours does, be sure to ask whether a technician visit is required.

Quick Tip: Some providers offer bundled electricity and gas plans, which might save you money and reduce paperwork.

Step 2: Connecting the Internet and Home Phone

These days, having a strong internet connection is almost as important as having power. Depending on your address, your home will likely use either the NBN (National Broadband Network) or another broadband provider.

Start by checking what connection type is available at your new address. Some connections, like fibre to the premises (FTTP), may already be live and simply require account activation. Others might involve an installer visit.

If you work from home or have kids learning online, it's worth scheduling this well before you move in.

Step 3: Sorting Out Water and Waste Services

A stream of water from the tap into a glass
A stream of water from the tap into a glass

In many parts of Australia, water is managed by a regional authority or council, and services are usually already active. That said, you should still call to confirm the account details are transferred to your name.

In some areas, waste collection (bins and recycling) also needs to be arranged with your local council. This can vary, so it's worth checking their website or giving them a ring.

Step 4: Updating Your Address – Who to Notify

Once you're in your new place and utilities are humming along, it's time to let people know you've moved. Start with the essentials:

• Driver’s licence and vehicle registration

In most states, you're required to update your licence and rego address within 14 days.

• Banks and financial institutions

This includes your credit cards, insurance policies, and loan providers.

• Work and payroll

Even if you receive direct deposit, your employer needs your up-to-date details.

• Healthcare providers

Medicare, your GP, dentist, and private health fund all need to know.

• School or childcare centre

If you have kids, update their school records and emergency contact details.

• Subscriptions and online shopping accounts

Netflix, Amazon, and food delivery apps should all be updated to avoid misdirected parcels or services.

Bonus Tip: Redirect your mail through Australia Post for a few months. It catches anything you might have forgotten and gives you time to make changes gradually.

Step 5: Checking for Local Services and Support

Depending on where you’ve moved, the services available to you may differ. It’s worth looking into:

• Local doctors and pharmacies

Register with a nearby GP and find out where your closest pharmacy is.

• Emergency contacts

Save numbers for local police, fire, ambulance, and council services.

• Community and recreation facilities

Libraries, gyms, and community centres are great for meeting new people and getting involved locally.

Step 6: Doing a Final Utility Check

Once everything is connected, double-check the following:

• All lights and power points are working

• Hot water system is heating properly

• Internet speeds match your plan

• Gas appliances (stove, heater) are functional

• Water pressure and temperature are normal

• Bin collection days are noted

This ensures you won’t be caught off guard by a hidden issue days after you’ve unpacked.

Settling in After a Move

woman put hands behind head sitting leaned on couch in a living room
woman put hands behind head sitting leaned on couch in a living room

If you've just completed a big move—especially something like a large house removal—you’ve likely had the help of a professional move house service. But once the boxes are in and the house transporters have driven off, settling in is your job.

Take your time. Give yourself space to enjoy the new place. You don’t have to do it all in a day. But by sorting the essentials early, you give yourself a more relaxed transition into your next chapter.

Conclusion

Updating your address and setting up utilities might not be the most exciting part of moving, but it’s one of the most important. It’s what allows your new house to truly function as a home.

With the right approach—and a little planning—you’ll avoid common hiccups and get back to living your life, comfortably and confidently, in your new space.

Frequently Asked Questions

Do I need to be present when utilities are connected?

It depends on the provider and the type of service. Some connections can be done remotely, but others (like gas or internet) may require you to be there.

How long does it take to set up utilities after a move?

Some can be active within hours, others may take a few business days. It’s best to arrange them at least a week before you move in.

Can I transfer utilities from my old address?

Yes, most providers allow you to transfer your account to a new address. This can make things quicker and easier.

What happens if I forget to update my address somewhere important?

If it's something critical like a licence or insurance, you could miss bills or legal notices. Using a mail redirection service can help catch these.

Do I need to tell the council I've moved?

Yes, especially if your rates, waste collection, or parking permits are involved. It ensures you receive notices and services correctly.